JustDial.com — Fraud services and claim refund of my paid amount

Address:

Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W), Mumbai - 400064.

Company sales person Mr. parth alanay visited my office to explain about Justdial and its services. He promised me to give a website and a digital catalogue on Justdial platform. plan started from June 2022. my plan amount was 24000+gst in which EMI was 2360. since today 3rd September 2022 he has not visited my place to give any of above services nor stopped my contract though i called a lot of time to him and respective company Justdial so many a times. They are not ready to stop my plan which is ECS based contract. up till now i was getting fake leads which I already complained many a times to Justdial toll free number, but didn't got good support. up till now my ECS was being deducted from my company's current account.
but on 3rd September 2022 company sales person Mr. sunny parekh contacted me and explained well about company and its services again but he told me that i didn't got business because old sales person had not put the keywords properly in my Justdial profile that was the reason I was not getting business. (which was totally a fault of company sales person Mr. parth alanay). after all discussion Mr. sunny told me to upgrade my plan from 24000+gst to 36000+gst so my EMI was now of 3540. so i trusted him n gave him cheque of the same amount and from now my ECS would be deducted from my provided UPI id to him.
But on date 7th september compan deducted 2360 from my upi id and on 9th they cleared the cheque of 3540 provided by me.

so total amount paid by me till today is 4720*1=4720, 2360*4 =9440 & 3540*1=3540
so total amount is 17700. deducted by company from m account.

as per their promised they didn't provided me any single service and nor they are stopping my contract.

i would like to file a complain on name of JUSTDIAL.LTD and i would like to claim refund total amount of Rs.17700.