JustDial.com — Fraud services and loot on name of contract

I am a resident of pune district, maharashtra. My name is Abhishek dilip khaladkar. Some months earlier i called justdial for demanding a contact number of a travel agency. After sometimes they told me that i can grow my business by registering it on justdial. I thought it would be good. They started calling me again and again. I said yes. Their representative named " sonavane " called me for a meeting. I agreed. He came to meet me when i was out of station for my personal work. The guy told me that he will meet me on road somewhere where we can talk for 15 minutes. I agreed for that too. He came an told me some things of here and there and started hurrying for taking my signs. Actually we were on roadside near kasarwadi. And i was in the rickshaw of my friend. I signed on the paper. That time he told me two things. No.1. i can stop or pause my services whenever i want and No.2 my services will get started in 8 to 10 days. And he took booking amount 2500/- from me.
But after 15 to 20 days i started getting worried, so i called him. He did not pickup my calls..i called him atlest 7 to 8 times. I thought he will call back. Afterwards one day i received a message of ecs bouncing through my bank account. After that i called in company, i told them about my services, then i came to know that until i have cleared my first ecs services will not get started. I asked them that how can you put ecs on my account without informing me. She asked me that didnt " sonavane " told you? I said no he didn't. I was angry. Now i didnt wanted to work with this fraud company so I tried to call sonavane again to ask what is this dirty work policies.. but still this guy was not picking up my phone.. and after calling whole day. He called me in the evening. I asked him ... What answers he gave me shocked me a lot... He said me that you cannot cancel your services now. You have to pay ecs till one year as you have signed one year contract with the companycompany. I got shocked. It was the same person who told me that i can stop or pause my services. I asked him some short process. He told me " you should bounce your ecs three times " i asked him that why are you giving me illegal ways. You can stop the service from your company. He dissconnected.
I understood that i was trapped.
Please do some legal ways to stop my problem. I am fed up and very frustated.
They are not liable and just dial is a fraud company. They dont care you cry or you have money. They just want to fill their pockets. Very very dirty company.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
JustDial.com Customer Care's response
"Hi Abhishek,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial"
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