JustDial.com — fraud travel agency listed and no action taken against them

Address:

Meerut, Uttar Pradesh, 250002

Fraud alert :
I lost 1500/- while paying him an advance amount.
First he asked me to pay 500/- and the day before an event, he again asked me to pay 1000/- more for booking.
I transferred through paytm, just after paying 1000/- he did not receive my phone call.
Name of person is vipin malik.

I also connected to the user experience department of justdial and they arranged a call with the owner of the taxi service, owner agreed to repay amount but still he did not pay.
After sometime i again received call from justdial and they asked me if the query resolved, i said "no". But after that justdial person not called me again.
I need help to take strict action against it.