JustDial.com — give my money back

Address:virat nagar, jsipara, junagadh

Hello sir

My name is bhumit parmar, i started online vegetable business in my city junagadh during this lockdown, on 9 april and also before that so many time justdial's marketing manager of junagadh city located in gujrat "mr harsh raval" called me and said me that there is a service of jusdial named "banner" they are providing me in 4720/- only, so i told them that this service can't get me customers because only banner will not make my profile visible to customer on top, after that i called their another employ from ahmadabad named "himani" and tell her about "harsh and my call discussion" she called me that this service will not work for me, after that harsh again call me in a conference with himani and another manager from mumbai they said,

They all insure me that this service will defiantly work for me and also offer me their catalog service free with this service

After that their employ harsh raval make my profile on justdial and don't know how he added all the wrong business category which are totaly out of my business and useless for me and not allow me to add my business related categories and i started getting inquiry for the service which i'm not even providing

After that i complain about it to their employ so they reply like now it can't be change,

I contact to their higher employ they also not responding well

Then i mail them about this problem and till now there is no response or progress in it, even their employees not picking up my calls

This service is no longer needed for me, it's long time and now my business is also shut down, kindly get me my refund 4720/-

Thank you
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
JustDial.com Customer Care's response
Hi Bhumit,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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