JustDial.com — I bought monthly plan from just dial

Address:A 39 Sector -16 Noida

I just got a call from dial that you are 3000-/
Buy package of Rs per month which will give 5-7 leads everyday for your business. After that his sales man came and with Rs 7080-/GST his sales man took it through link. After that he told me that now you will have to pay one more month EMI which was not told to me earlier. Under compulsion, I gave Rs 3580-/ and after that all the fake leads were sent from here, then I contacted their sales man, they told you will have to take an SMS plan of Rs 589- and which company I have started from yesterday. After that you will get the real leads, I have bought them too, if I do not buy, then my money will be lost. When I went to his office, I came to know that the SMS plan is running for one year. Even after taking the SMS plan, the lead came back fake, then I told them to refund my money, I do not want your service. His sales man said that you can close whenever you want, so I told him close my account and return my money. He flatly refused to refund the money.
Their sales man says this link is for permission when we clicked on that link after that say you have signed the contract of your own free will now you have to fill ecs for one year and will not close before 90 days.
I want my money back
I have not signed on any physical documents.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2022
JustDial.com Customer Care's response
Hello Ak Singh,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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