[Resolved] JustDial.com — i have terminated my contract with justdial but still they deducting amount | |||
Dear support, I have terminated my contract with justdial but still they are deducting esc amount form bank bank. Kindly refund my amount otherwise i will go to consumer court for help. Mail from justdial... Dear mr shailesh, Greetings from just dial limited. With reference to your request for ecs cancellation of your supreme contract, we would like to inform that we have forwarded your request to our concerned department and one of our executives will speak to you within 7 (Seven) working days. So far as our services are concerned, we confirm that the services has been activated as per the agreed terms. Since the minimum tenure of services as agreed is for period of 1 (One) year hence completing the services for a minimum tenure would be in the interest of both the parties. You have the option of terminating the contract - by giving prior 3 (Three) months written notice expressing your intention to discontinue the services. Hence, as per the terms, we request you to serve us with 3 (Three) months prior written notice as agreed for terminating the services on the completion of minimum tenure of 9 (Nine) months. Request you to please ignore the below ecs stop mail the same is for your banner contract. We hope this answers your query regarding ecs cancellation process. Thanks & regards, Fatima shaikh Customer service team Just dial limited Online customer care link: https://www.justdial.com/cms/customer-care Website: www.justdial.com Was this information helpful? | |||
Feb 6, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jan 01, 2018 JustDial.com Customer Care's response Hello, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can revert back to you. Team Justdial | |||
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