JustDial.com — Just dial cheated

Address:jaipur
Website:www.justdial.com

Hello my name is Rahil sheikh and i am from Kota Rajasthan, i got a call from just dial jaipur office, Mr. kunal called me up 1 month back and he asked me to take paid service of just dial, he tried to convince me to take NATIONAL PACK for life time (10 years), in which my business will be visible in all over Rajasthan and i will get leads and business from 41 CITIES in Rajasthan, initially i was not agreed however Kunal from jaipur and a local marketing guy Ayaz khan constantly called me to buy their paid service, at the end i agreed and i took their life time package for Rajasthan state, for that i paid 29500 RS by credit card. they said that within 24 hours it will be live in all cities of Rajasthan but it did not happen, i called them and discussed that it has not been activated they said bear with us there is issue it will be live but now almost 1 weak gone it did not happened, i called to their customer care they said they have given me wrong commitment, we don't live in all Rajasthan and l will not be visible, company have given me wrong commitment. they cheated with me they looted my money by doing false commitment, , i need my money back and i asked them to refund now they are denying, they have taken full AMOUNT and not giving me service
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2021
JustDial.com Customer Care's response
"Hello Anchor,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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