JustDial.com — JustDial.com advance payment to 'Suraj Transport All India Service'

Address:Shop No.: 1330, Faseel Road, Ajmeri Gate, Near Citi Clinic, Delhi - 110006

Hi Team,

My name is Rohit Singh and i was searching transportion for shifting house hold items from Ballia, Uttar Pradesh to Ahmedabad, Gujarat. I enquired many transport company from just dail. After 1 hour, received call from 'Suraj Transport All India Service' mobile number is - [protected].

He asked for advance payment of INR 4, 000 to proceed further on this deal. I did the advance payment and on the pickup date, he informed that his vehicle has met with an accident and he won't be able to pick up my order anymore. I asked him to pick up another date of his choice, but he said he will refund my amount, but won't service my order. Later on, he refused to refund my payment by claiming that his account his locked, and hence his company won't be able to process the refund amount. I kept on calling him, but he blocked me on whatsapp and didn't responded on phone. After 20 days, when i informed him that i am going to file an FIR and sue you and your company in fraud, he changed his contact.

I request you to take serious action and punish the company in this fraudulent activity so that in future this company doesn't do such kind of shameless act.

Thanks and regards,
Rohit
Contact - [protected]
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JustDial.com customer support has been notified about the posted complaint.
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Hello Mr. Rohit,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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