JustDial.com — Justdial ECS Fraud
Myself running a software training firm at guduvanchery chennai. The salesperson Dhiyaneshwaran reached me for taking the leads package at Justdial the package he told me to take was 1770 per month i said i was not interested in justdial he asked me to try for 3 months if not satisfied you can cancel at any time he said. he asked me to pay 2 months as advance after 2 months over I can pay for 3rd month he said also my phone and said he is going to do a setup my account properly but that guy made ECS without my knowledge after that he said nothing will happen wrong he will take care of everything after paying also i didn't got any service so asked him now he said after deducting 1770 through ecs the service will start but I asked him to cancel the ecs he refused to do that after 7 days again money got deducted from my bank account for justdial ecs i paid 7080 totally but I got only 10 days of service but 4 months of service I supposed to get now they canceled the service and asking me to pay again to continue the service. the salesperson dhiyaneshwaran is a cheat he doesn't even tell the truth. now I am trying to contact him for getting my refund but he is not at all picking up my phone call. the justdial motive is to loot from the customer's pocket.
Pls don't fall into such a trap
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JustDial.com customer support has been notified about the posted complaint.
Mar 25, 2022JustDial.com Customer Care's response Hello Azar,
We are sorry to hear that you have a concern in your contract.
Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.
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