[Resolved] JustDial.com — justdial fraud on ecs | |||||
I registered my business on just dial in october 2017. As per the executive that visited me (Named znanesh) i can avail the facility (Get leads) for 3 month on a payment of 10, 350/-. I took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account. A deduction of 3, 450/- happened in my bank account. I called just dial customer care and they said it is ecs payment and that i will be charged this amount every month. I informed that i was not told about this at the time of registration and would like to stop this ecs service, to which they denied and said that it will continue for 1 year as per the contract i signed. I went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it. The worst part is, the just dial executive got my signature on the ecs form telling me that it will be an emi for 3 months and the amount will deduct from 10, 350/- that i am paying just dial and if i want then i can stop the services by intimating just dial one month before. I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well. Please help me to come out from the situation Tm rao 91 [protected] Was this information helpful? | |||||
Nov 30, 2017 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 JustDial.com Customer Care's response Hello Mr Rao, we would like to apologize for your negative experience . your concern has been escalated to the concerned team and you will soon be provided a resolution .Team JD | |||||
Add a Comment | |||||
59%
Complaints
4241
Pending
1859
Resolved
2024
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Post your Comment