[Resolved]  JustDial.com — justdial is charging for fake leads

Address:Kanpur, Uttar Pradesh, 208007
Website:www.eventcube.in

Just dial is doing a fake business and charging me by an app. Just dial salesman reached to me for a package where he promised that i will get an sms lead, app notification and email. I am into event management business and (November) month is main months for events.

Its been a month and i did not receive even a single sms or email lead. I got few notifications in the app and they were without numbers so i can not reach or contact my customers, i tried to reply to notification and it seems fishy to me, it shows that the message sent but nobody replies.

I paid for sms and email leads and i am not getting one. I have already paid them initially and they are now asking some more money to give me leads and i am sure that no leads will be coming.

I have been contacting support and supervisors (I have the call records) for so long to stop my contract and nobody is helping me and now they stopped picking up my phone.

I am stuck here and my ecs will be bounced tomorrow and in one month i did not get a single lead.

Please help me out to stop my ecs so that it will not be bounced. This is totally a fake

Business and thus i am not bothered by my first instalment. Let it go but let me save next.

Contract no: 0512px512. X512.[protected]. L7m6
Was this information helpful?
No (0)
Yes (0)
Jan 18, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
JustDial.com Customer Care's response
Dear Mr Atul Verma,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team JD.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4244
    Pending
    1860
    Resolved
    2024
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information