JustDial.com — Justdial listing service for leads

Dandina Tharun

May 26, 2021

Address:	Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W), Mumbai - 400064.
Website:	www.justdial.com

We are a startup firm called KVK & Associates a consulting firm providing Tax and accounting solutions. We have decided to list our firm with justdial by paying Rs. 38, 000 and the will be considered as topup for the leads Justdial is going to provide and we have been promised leads for our business based on the categories we have decided.
The amount of Rs.38, 000 will be deducted based on the relevant leads provided.
The leads which we receiving are all irrelevant leads which are not related to our business.
However money is being deducted in our balance.
We had complained to customer support but there is no proper support.
Multiple followups did nothing and we have lost our hard earned money for fraudulent company which is not providing reliable services.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

May 26, 2021

JustDial.com Customer Care's response Hi Karthiek,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.