[Resolved] JustDial.com — justdial money making fraud company | |||||
I signed up contract by the name of pixonclick which was for three month trial account. After two month i communicate by mail & telephone regarding stopping service. Nobody replied to my mail. After telephonic conversation i was told to click on link for stop of ecs. Even i made remaining payment online & contract was for three months & ecs department has given feedback that ecs has been stopped, ecs hit my account & amount is debited from my account. I got same experience while i was registered by the name of computerworld. When i talk to sales person he told me i have no concern about it, you can talk to ecs dept. He took me on conference with ecs person who told they cannot return money you can use additional service in return & she cut the phone. Now i am asking sales person to give ecs person contact number he said sorry i cannot provide you number, you can go to office & talk to her. Actually i am not able to use this service from last two months so what i paid last two month was my loss. They debited amount from my account after contract was over without my permission. Lot of my customer & friend has got same experience. That is how just dial is making loot of people in the market. Was this information helpful? | |||||
Sep 9, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 JustDial.com Customer Care's response Dear Kiran, We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial | |||||
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+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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