JustDial.com — Justdial Payment ECS Stop Fraud/Scam

Justdial Payment ECS Stop Fraud/Scam

Dear Sir/Madam,
My name is Anil Choudhary.I started my services with Justdial a year back and I continued for a complete as I was getting bussiness but in month of January 2020 I wanted to close bussiness with Justdial as I am was not getting enough of what I was paying the conversion rate of leads were also too low so I decided to close business and I called customer service of Justdial and requested to close this service. I was informed that my request I noted they'll close my business ASAP but even the next month I was charged with my monthly bill and again contacted them they asked told me the payment was billed because of ECS. So I requested to close ECS.
Now it's been 6 months they charge with every month I have called them thousands of times and also mailed them but they do nothing just making fool of me. I cannot afford to pay them any more. Now they are becoming abusive on call and telling me some rules which I was never informed about. Please help me with this problem.
This is right now the biggest fraud going in in india. Justdial is Scaming innocent people like me.

Best Car Transport
Anil Choudhary
+91 [protected]

[protected]@gmail.com
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2021
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Jan 27, 2021
Updated by Anil10010
Call me customer service representative.
But no solution for ECS STOP ..

Now they are becoming bully on call and telling me some rules which I was never informed about. When I told them I'll take legal action against them they are telling me to do anything I want as nothing will happen...
Please help me with this problem.
This is right now the biggest fraud going in in india. Justdial is Scaming innocent people like me.
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