[Resolved] JustDial.com — loss of 1st position in justdial, without any information or permission

Dr. Keyur Parmar

from Jamnagar, Gujarat

Address:

Bhavnagar, Gujarat, 364001

Hello,
Myself dr. Keyur parmar, psychiatrist in bhavnagar, gujarat, had taken 1st position in category 'neuropsychiatrist ' and another 12 category on[protected] for 4 pin code for 1 year. On[protected], i purchased 12 category for 44 pin code again, in which i was on 1st position for the same above mentioned category 'neuropsychiatrist'.
I renewed contract for another 3 years,.
Meanwhile, the company had removed this category of 'neuropsychiatrist' and added a new category 'neuropsychiatrist doctors ' and gave first position to another doctor without informing me.. N even though my contract was going on.
I talked to mr. Jay patel at ahmadabad office, but no help from your side..

How can any customers rely on you??
Please do the needful..

I want 1st position which was mine only n for which i have paid...

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Feb 27, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

JustDial.com Customer Care's response Hello Dr. Keyur Parmar,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.