JustDial.com — mis selling by marketing team

dangkapil

from Gurgaon, Haryana

Address:

GF 2, PLOT NO 24, SHAKTI KHAND 2, INDIRAPURAM, Ghaziabad, Uttar Pradesh, 201010

Marketing ladies karishma and neha sethi mis sell there package. They told me package of 6000 +gst for whole year which include banner and leads for listing. My number will be shared to customer who do searches in location which i chose. I call to customer care and then i realsied that package i took is for only banner.
Plus i also made complaint to them that my cusotmer who are clicking to my link which i shared to them for review are going to other company and they have started getting calls from my competitors.
Reviews which my client has given to me is not visible to my account.
I called to cusotmer care 3 times and they giev deadline of 48 hours and i di not get any call. I am still waiting since last ten days for help no one is picking up phone.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

JustDial.com Customer Care's response Hello Mr. Kapil,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

Dec 26, 2019

Updated by dangkapil Just dial is very much unprofessional company.
until they get money, talks very sweetly. after that no support at all and very rude behaviour.
mail you provided in not getting delivered, '[protected]@justdial.com'.
kindly solve my issue, instead of asking me to call or send mail to 100 of people and IDs from where either i am not getting response or fake mail ids.
i have been calling customer care, where they ask me to call marketing executives. marketing executives are not entertaining supporting at all.

Br, Kapil