[Resolved]  JustDial.com — misguidance and wrong commitment

Address:New Delhi, Delhi, 110019

Hi team,

My friend biplove mandal opted for your services, his mobile no is [protected], your executive named harinder came to me and told me on his behalf you can give me your company cheque and unless and until you tell me i ll not forward the cheque, the very next day i called him and told him not to forward the cheque but he said that he already forwarded the cheque, he told me to stop your cheque by calling your bank i did that too, next month the cheque hits and gets bounced. I called your customer service department from the no. [protected], she told me that ecs will not hit my bank from justdial but today when i called to confirm the status i come to know that i was fooled by the agent ecs, was still going to hit the bank next month.

I spoke twice to customer service but i wasted my time.

I want the ecs to be stopped asap before i take any legal action against just dial and i will post the recordings to social media.

Humbly request you to please do the needful. Please revert asap.

Regards
Antony
[protected]
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Jun 29, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
JustDial.com Customer Care's response
Dear Jino,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Complaint comments 

Comments

Hi Team,

I' am waiting from last thursday.

Regards
Antony
[protected]
Jino Antony's [Complaint's author] reply, May 29, 2018
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