JustDial.com — Misguided by sales person

Address:Uttam Nagar, New Delhi

Dont Buy service this person PAWAN(SR SALES MANAGER OF JUST DIAL) AND HONEY SINGH(SALES PERSON OF WEST DELHI)

Hello team,
As I discussed with your sales person or area manager Mr Honey Singh ([protected]) and Mr Pawan([protected]).
They came at my office Lifefresh Water solutions O-38 vijay vihar Uttam Nagar New Delhi -110059.
He assured me we will selling you this JD mart lead based plan which give you every day 5 guaranteed leads and monthly price of this plan is 3000/- with 2 months advance payment with rs 7080/- through online directly from your portal and assured me after advance payment done we will activate all facilities like-domain/hosting, Google seo, kyc, social media promotion etc. After the advance payment and edc not deducted before this activation.

Now, from my account they without my permission e mandate from my account and deducted the EDC and plan is not active.
No one pickup my calls and updated me.
Now, I am harrassment from this situation please raised the action on this person and take necessary action against the both person.
Immediately basis please deactivate my edc or plan and refund of full amount otherwise I will discuss with advocate for the same do the needful in favour of me.

( evidance Screenshot attached)
Thanks & regards
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2022
JustDial.com Customer Care's response
Hello Sanjay,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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