[Resolved]  JustDial.com — missing category institute for spoken english

Address:Patna, Bihar

I had discussed with the just dial sales team patna as well as kolkata to raise my lead
I was advised to renew the contract before expiry sept 2018
I did it our organization is expirtized in communication conversation and spoken classes in english we are a highly rated organization too we asked to get institute for spoken english which was supposed to be added in the catogory list but i was given a part with the category language classes for english conversation i was verbally assured that it will have all english spoken category including institute for spoken english.
In bihar people mostly give enquiry of communication as spoken english institute we are suffering badly...
Due to this
We are getting enquiry of martial art fitness and so many which isn't our category but not for invoiced category
We do not expect organization like justdial to give such a shabby service.
Our motive to register grievance is to get improved services and improvement

I fear in the name of corection, induction and inclusion we will be asked to pay more
Can it be seen as another way and sales techniques to get customer come to terms of sales personnel? I fear...

Can we be supported or shall we feel justdial customers are abandoned

We request for immediate affirmative action
For
Institute for professional metamorphosis patna
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Aug 30, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
JustDial.com Customer Care's response
Dear Syed,

We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
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