JustDial.com — mobile phone repair/ I am complaining about fix screen pro mobile repair services.

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

As i am using just dial services almost since last 16-17 years. I have received some mobile repair company numbers from you and one of them is fix screen pro. And the representative name is randheer and deepak.

I would like to do a complaining about a mobile repair company name : fix screen pro based on gaziabad (Up). This company claim to give their mobile repair services at your doorstep. I have called them to repair my mobile phone. The team come to my home and repaired my mobile and once it not done they took my mobile to their service centre. And handed me mobile. I have been told that i am getting one-year warranty from the date 12th june 2019. They have changed my phone screen and battery.

In a week my phone started overheating. Screw was not fixed properly in my handset screen started coming out.

I have started calling fix screen pro company to fix my phone since 4th of july and did not get proper response they started avoiding my calls. Initially they told my we will visit you on 5th later on they said me sir we will definitely visit and fix your phone on 6th july at 11 am.
When on july 6th i did not received any call from them. I called them and they started avoiding me. I told them it’s very urgent now and you are keep changing your scheduled call every time. After some time, they just stared avoiding my calls and not turn around.

1. They stop attending my call and it’s like harassment.
2. I had asked them to give me address of their company and they refuge me to give their company address.
3. I have asked them to return my changed part, that is also they did not return, and they gave me some other phones battery for some other phone. When i pointed out this mistake they said sorry we will send you the original one.
4. They are tried to avoid giving me services as they have received the money.

I am attaching some images for your reference.

Br//
Ravi girdhar