JustDial.com — money charging for no service.

I have registered on just dial service as dietitian in month of november 2019.

For that i have issued cheque for ecs and an amount of two months extra.in lieu of that a certain number of confirmed leads was committed.

Not even for a single month the leads provided to me was anywhere near to the committed numbers. I have called multiple time to the representative who enrolled me to just dial (Mr. Krishna : +91-[protected]). He doesn't bother to take calls and once after months was able to speak to him, he was least cooperative and didn't heed to my complaints.

I have called multiple times on [protected] and spoke to customer care executives. Every time i raised complaint to stop the services and only reply was that they have taken my complaint and will revert within 48 hours. Not even once there was any reply from just dial.

Every month money is deducted from my account even after complaining for so many times. I have not received any leads from just dial and money gets deducted. I called bank to stop the payments to just dial but bank says it is possible when they receive noc from just dial. Called just dial to provide noc then again same reply of customer care that they will revert within next 48 hours.

Just dial is only cheating, nothing else. I am going to visit bank as well as file a complaint with consumer court. This cheating is pathetic.

Name: dietitian smitanaturalhealt
Contact no. : [protected]
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2020
JustDial.com Customer Care's response
Hello Miss Smita,

We are sorry to hear that you have concern regarding contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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