JustDial.com — my business listing position and proposal promised does not match

Address:Siripuram, Visakhapatnam, Andhra Pradesh, 530003

Hi,

This i the listing position.

While registering to the service i was promised a 1st and 2nd position, instead i was delivered 2nd and 3rd position in the business listing of justdial s. I hav the proposal sent to me while getting my business on board with justdial.

I have raised the same concern immediately as soon as the listing went live, to rajkumar and arshad who were the marketing agents of justdial and dealt with me on the same through the proposal negotiation and my requirements. Both
Of then told me that it will be fixed is just couple of hours as its just some minor glitch in the system but instead it has already been 2 months or so and yet the issue is not resolved, though i have been trying to reach them and aldo raised a compliment on the justdial email address " hyderabad @justdial.com but still the same. I believe a good relation between two businesses (Justdial) and client (Ouch) can only be achieved if the moral and ethics are right, which is clearly evident that justdial is missing or rather marketing employees of justdial. I feel bad that i have been mislead or rather cheated by justdial employees.

Please help me!!!
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
JustDial.com Customer Care's response
Hello Mr. Zushan Ali,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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