JustDial.com — My ECS still continue .

Stuti_123

from Mumbai, Maharashtra

Dec 15, 2021

Address:

305 VEER SAFFIRE , ABOVE TANISHQ SHOQ ROOM, ANAND VV NAGAR ROAD, ANAND 388001

Dear Sir,

As discussed on phone with you I have subscribed in justdial in the month of March 2020. At that time executive said to me that your subscription is valid for one year only. after one year completed in march, my subscription still continues from April 2021.
I have contacted customer care in July 2021 and asked them to discontinue my ECS but I have received an answer that your ECS was discontinuous after 3 months. But my ECS is still continued!!! The last ECS was deducted from the account on 15th Dec 2021.

Pls, refer to your auto-generated mail which I received on July 2nd, 2021.

Again last time request you to cancel my ECS on an urgent basis otherwise I will take legal action against the company.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2021

JustDial.com Customer Care's response "Hello Stuti,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."