JustDial.com — My money deducted to stop ecs but it's not deactivated yet

Dear sir madam

I mr Husen Shaikh from Vasco da Gama, I m using just dial service from last 3 years. Due to pandamic now my business is become weak I have made complaint to Just dial to stop my ECS I got msg on 16/1/2021 that my contract wil get end on 16/4/2021. On that day I called just dial abt my ECs stop they told our senior reprentative will cal me then aftr 3 days I got Cal from Avez Shaikh from just dial he told our ECS wil stop from today told I have to makmentbof this month then my ECS wil stop then he sended mail from just dial sended link I have made payment of Rs 1180/- then avez Shaikh called me that they got payment not my ECs stoped on that day I received mail that welcome to just dial your contract is activated just dial cheating me on this. Then I called next day I told to transfer Cal to avez Shaikh they not transferring Cal they are telling various reason now I getting Cal of just dial & massages but I want to end ECs of this I also paid amount. They have cheated me I m suffering from last 4 month I have no money to pay them they are looting me. When I call them they pick Cal and not talking to me & talking ruedly please help me in this case to stop my ESC stop

Thanking you,

Regards
Husen Shaikh

Date :30/4/2021. Place :goa
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 03, 2021
JustDial.com Customer Care's response
Hello Husen,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
May 03, 2021
Updated by husen1506
I have not received any Cal & mail abt this my complaint
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