[Resolved]  JustDial.com — no proper information provided from your team

Address:

Pune, Maharashtra

I own a business named sheetal sweet corner in talegaon dabhade, pune. I had registered my shop on just dail only for a month the guy who had come here registwred it and said its only for a month then afterwards they will call you and ask wheather you have to continue or not so after a month also there was decduction from my account so i called juat dail then they said you have opted for one year plan you cannot cancel it now then after a year even when my plan was completed there was ecs going to just dail they did not call me for renewal they continued it and when i saw that ecs is still going i called them and they said you have to call us i had an argument with them and they said we will cancel your plan on emergency basis and from now your ecs will not be deducted and he said im saying this on record so you wont need any proof then too there are deductions from my account few days before when i called them they said will call you back but didnt get any response from them today this is third time i called them and had a agrument they gave me same reply that we will cancel ur plan on urgent basis your team is saying its your duty to call us for confirmation of cancellation but if your saying im canceling on urgent basis then who can you say that you did not call for confirmatiom of cancellation and your employee didnt even tell me for confirmation such a poor service from your team had a worst experience i told them to check recordings but they are saying its your fault how can you say this to me when your telling that im doing this on urgent basis and not even providing me proper information is this your service please check those recordings and let me know if there is any such information provided in those recordings you are not answerable but if what i said is there in those recordings you have to refund my money because i had cancelled your services