JustDial.com — No service even after full payment of amount and not giving refund also

My email address is [protected]@gmail.com this is the 3rd time this is happening previously also the same lady mamta from just dial called me back to back and told me that I will get guaranteed service from my area only I had paid ₹8000 down payment but I did not even receive a single rupees business from just dial all leads were coming from long distance my business category was for car wash why would someone come from 60kms distance to get his car washed from me all leads were irrelevant though I did not pay ecs but my downpayment was wasted...
This time again the same lady started calling me till 2 months she continued to call me back to back non stop even after me telling no due to the previous bad experience and loss which I made in just dial...
This time again she convinced me and guaranteed that I will get leads I just need to pay downpayment of ₹2000... I paid the downpayment and now she is telling I will have to pay 2000 more if I want to start the service company policy has been changed..I have sufficient recording and proof... I asked her to refund my amount since my service is not started till now I have paid the downpayment 4 days back and at that time she had promised that service will start immediately but till date service has not started... She is not ready to give back my downpayment she is telling it is not possible.
EARLIER ALSO I HAD COMPLAINED A WEEK BACK BUT STILL I HAVE NOT RECEIVED REFUND FROM JUST DIAL

STOP CHEATING... GIVE ME MY MONEY BACK