JustDial.com — Non cancellation of ECS mandate - Bakers Cottage (PXX44.XX44.[protected].N7N2

Address:c/o Bakers Cottage. P 41A sixth avenue. Annanagar

Bakers Cottage (PXX44.XX44.[protected].N7N2) _ Termination of subscription regarding.

We had asked them to cancel our contract and stop the ECS mandate that is debited into our Punjab National bank account no . [protected]. Branch - 2nd avenue annanagar . IFSC code - PUNB0106110. Despite receiving an acknowledgement from this this ECS mandate continues.

We request you to kindly stop this ECS mandate issued on our Punjab national bank account of our company Bakers Cottage. A/c no [protected].

Just Dial does not act on letters / phone calls and e mail and they cheat customers on ECS mandates .

Please find below an attachment of their acknowledgement.

[protected]@justdial.com
Jan 17, 2022, 1:03 PM
to me

Dear M/s Bakers Cottage,

Greetings from Just Dial Limited.

With reference to your request for ECS cancellation of your contract, we would like to inform that we have forwarded your request to our department concerned and one of our executives will speak to you within 24-48 working hours.

We request you for your patient support & we shall respond back to you with best possible solution

Inconvenience caused is deeply regretted.

We hope this answers your query regarding ECS cancellation process.

Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.

Thanks & Regards,

Divya R

Retention Team
Just Dial Limited
Online Customer Care Link: http://cms.justdial.com/customer-care
Website: www.justdial.com
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2022
JustDial.com Customer Care's response
Hello Vinod,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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