[Resolved]  JustDial.com — not activating account after making payment

Address:Coimbatore, Tamil Nadu, 641011
Website:www.budnetdesign.com

We are registered (Paid) customer in justdial for past 3 years.
One person mr. Henrry from justdial called us four month before for a contract renewal. We had three contract with justdial, banner, ' bulk sms', ' internet website designer'. Bulk sms keyword was going to expire and henrry renewed it and he gave us an offer for the keyword ' internet website designer' which is expiring after four month. The offer given by henry and his manager was, the actual payment to renewal the keyword 'internet website designer' is 45k odd amount, but one day offer is 20k. I agreed for the offer and gave the cheque of 20, 000 rs. From that day issue started, they did not give invoice copy which we normally get from justdial via email. Now after 4 month, now my contract is going to expire in 2 days, henry is saying he has given a wrong commitment. I need my payment 20 k with interest.
I lost hope in justdial, with this behaviour i am sure justdial will loose all it's customers very soon. I have attached the invoice copy given by henry. I don't want to continue in justdial. I want my amount immediately.
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Oct 6, 2017
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
JustDial.com Customer Care's response
Mr Rajeshwar,

We have escalated your feedback to the concern team & you will be contacted shortly.

Team JD.
Complaint comments 

Comments

Fraudsters, took plan of rs14160, providing fraud and dummy calls, they provide calls from there executives pretending to be customers, they fool there package holder, I will file a FIR against just dial noida, fix my phone

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