JustDial.com — Not getting leads and tried alot to get solution but no one is ready to give solution.

Address:

Noida

Hi,

I have registered my business with JD in Aug till september it was going well but after that on 15th Sep when my ECS date came the amount was not deducted from my account and i got message that ECS has bounced.

I got in touch with customer support regarding my query they told me to wait for next ECS date, because i was not getting leads. On 15th Oct ECS deducted from my account and again i got connect with CS they told me to wait for clearance. On saturday i got 3 leads and after that till now i didn't get any lead. SInce Sunday I'm continuously calling in JD to get solution for this problem but no one ready to provide the solution.

JD has worst customer service, when i call in JD and ask to transfer my call in leads department my call gets disconnected in 3-4 sec then i have to make call again it repeats for 5-6 times then i'm able to talk with CSE.

Today is 5th day when I'm trying to call them continuously. Same thing happening every time.

I'm frustrated because of that.

After connecting my call with leads department I talked with Avdish and told him concern, he said he would clear the concern with seniors and give me a call. Now its 24 hrs has passed and i didn't get any call from his side. Today i talked with Himani also and she said same thing thet she would call me in 30 mins. but she didn't.

Now is there any responsible person who will solve my problem. Or JD has liers in its department.

Worst service from JD. I won't suggest any one to register their business on JD.

Now further i don't want to continue my relation with JD, I want to end up and also want my money back which JD has steal from my account on the name of business.

Business Name - Gadget Guyzz

Tarun Sharma (owner)

Today it's 26 oct and still i didn't get any revert from JD.