JustDial.com — online services marketing package

Neha Shrimali

Address:

B-20, Mahal Scheme, Mahal Road, Behind Aksay Patra, Jagatpura, Jaipur, Rajasthan, 302017

This is with ref. to the JD package I bought for my business from Justdial dated 9th Aug 2019..

I tried reaching the marketing representative so many times after buying the package, but despite several reminders, I did not get any response from him.

Moreover, the services they claimed are not working at all. I am highly dis-satisfied with the product bought and the services I am getting from Just Dial team.
Their plan is not working for my business at all for which I have paid hefty amount. There is no after sales services as well.

I request you to initiate the exit process for this package with refund of entire amount (Rs 35000) paid to Justdial company.

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JustDial.com customer support has been notified about the posted complaint.

Mar 23, 2020

Updated by Neha Shrimali Any communication in this reference may be forwarded on: [protected]@gmail.com

Verified Support

Mar 25, 2020

JustDial.com Customer Care's response Hello Miss. Neha Shrimali,

We are sorry to hear that you have concern regarding contract. We have escalated your request to concern specialist team and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial