JustDial.com — Pathetic customer support

Edusmart IT Solutions

Address:

BHOPAL,INDORE

My business listed on just dial name of Edusmart IT Solutions Pvt Ltd, Bhopal

Issue, my bank account details changed and I submitted all the required document to Just dial local representative, but still payment debited from my old account resultant ECS Bounces 2 time. then i am trying to reach Customer care to regarding the issue they told me go to cs Department but cs department not respond or connect through toll free, i did 5 time email but not getting single response from just dial, even local just dial representative not picking my call, customer care not sharing compliant escalation matrix, really felt tired with just dial services, now we planning to stop all the services. and never recommend to any colleges to go with just dial services.

Mail id is: [protected]@gmail.com

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2021

JustDial.com Customer Care's response Hi,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.