JustDial.com — Regarding fraud in my account from just dial

Address:344-, 2c saket nagar near bheem sen josi parishar

Dear Sir,
This is kind notice that someone did NACH of Rs 590.00 in my SBI current Account No- [protected], SHREE SAI GARDEN without my concern or permission. So kindly stop my NACH immediately and return my amount of 6-month installment @ 590 per month.
I had been already complaint Seven times to your customer service care call center mobile no some of the call details are as under.

(1) I did complaint again to your employee on customer service center name to Afil (Pune) at 5:41 PM on 17/07/22

(2) I Again complaint to your customer service care call center employee yashika Pune at customer service care on 24/07/22

(3) I Again complaint to your customer service care call center employee Lanci
Mumbai at 2:45 PM on 30/07/22

(4) on 04/08/22 received a call from a Mumbai customer care number at 5:45 PM from a landline number- [protected], I again did the same complaint regarding fraud with me, the company assured me on phone we will resolve the problem, but after completion of the call, I received a message below:-

Hi,

Dear Customer
As per our recent discussion & agreement terms your ECS stands continued. We look forward to having a strong business relationship in days to come.
Regards
Justdial
You have received the above SMS basis your request to Justdial

Again and Again, I did complaint 2-3 times more in the month of August 22 but no response from the company side.

So Kindly request you to stop payment immediately and take action against the person who did this type of fraud with me. and return my 6-month installment as soon as possible.

Thanks & Regards
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2022
JustDial.com Customer Care's response
Hello Ashok,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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