[Resolved] JustDial.com — regarding service and refund

sethiJ

from Jalandhar, Punjab

Address:

Mumbai, 140114

Hello Just Dial. I am sethi. I paid JD for mg Sethi Coaching Institute, Bharatgarh Ropar punjab. Affter payment the didnot activate my account. I called their representative and Chd Manager Vikas. But my account was not activate. I wrote many times to their official website. I wrote about payment refund but JD team not replying. When i call [protected] no. they put my call on hold every time for aprox 20-30 minute. When i call Chd ofc Vikas he talk with me rudely and said we will no provide you any service and not refund you any money do whatever you want. Then i told him about consumer court. He said We will not provide JD service and not provide Refund we are not afraid of Legal action. I dont understand what i will do now. I am mentally harrashed by JD. Please Resolve my Issue.
Sethi
email- [protected]@gmail.com

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May 25, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

JustDial.com Customer Care's response Hello Mr. Sethi,

We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.