JustDial.com — Sai Prasad Packers refusing to return deposit

Address:Transport Nagar, Nigdi, Pimpri Chinchwad

Sai Prasad Packers and Movers -

Phone numbers - [protected], [protected], [protected], [protected]

12th Nov - The guy contacted saying Sai/Shiv Transport. He has 3-4 different names - Swapnil Jadhav/Joshi/Dhukate. He quoted 2500 as his charges and promise door-to-door service for my bike from Pune to Aurangabad.

13th Nov - Then after collecting bike he asked for 2500 before even giving any guarantee like receipt.

15th Nov - He asked for a larger amount as 'deposit' and refused to give the bike until I payed it. He has taken a total of 8500 from me for a service that usually costs 2000.

15th to 21st Nov - He kept saying your bike will come in 1 hour, 2 hours.

21st Nov - Finally got my bike from a third company. My helmet (worth Rs. 1000) and keys are missing and he emptied the fuel tank. He has stopped answering calls. He said 'jo karna hai kar lo, mujhe sab police pehchante hai'.
There are a lot of complaints against him online. He is a thief, and is living his life on stolen money. I am surprised such frauds are operating from your platform JustDial. Shame on you!! After so many complaints he still has multiple pages of the same business on your website where he has given himself 5 stars.

In total, he has to return my deposit of 6000 and cost of helmet of 1000. Total 7000.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2020
JustDial.com Customer Care's response
Hi,

We regret the inconvenience that has caused to you.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
Nov 23, 2020
Updated by Yashaswini Kadam
Hi, JD team

I cannot see your email address. It appears as [protected]@justdial.com. Same with the phone number you provided.

Could you share a link where the email address is mentioned?
Nov 23, 2020
Updated by Yashaswini Kadam
This is what I can see.

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