[Resolved]  JustDial.com — Scammed information about fraud Agarwal Packers & Movers

Website:

www.justdial.com

Justdial provided us with the contact details of a local packers and movers named "Agarwal Domestic Packers and Movers Pvt. Ltd. Pune" on asking for the information about the actual national operator. We booked the shifting of our household articles and also our car through the same, trusting the information provided to us, only to find ourselves in trouble afterwards. The services of the local packers and movers were extremely worse. To mention a few, the shipment was delivered 6days after the scheduled date, a lot of things being damaged, the car was driven to Nagpur even though we booked for a carrier for the same. On a little investigation we found that our goods were taken to a godown from where the goods were sent in an open truck instead of a container as per our agreement, and that this a very common occurrence. Also no insurance was ever done even though we paid the full amount. And on top, the operator kept on making excuses and stories about the truck being damaged on way and the carrier for the car being stuck at some Tata motors at Amravati. Unpacking was also not done, neither was the reimbursement made for the damages, but that is very insignificant compared to the trouble we had during the 10days while all our things were in this operator's possession.
We consider ourselves fortunate enough that we atleast received our things.

But nothing of this would have happened if the customer service person @ Justdial would have provided us with the correct information. And we don't think it even matters to complain against the packers and movers, infact we think its not even a registered company in the first place.

Just to mention a few details that might be helpful for other people reference;
Agarwal Domestic Packers and Movers Pvt. Ltd.
Website: http://agarwalpacking.in/
Contact person: Mandeep Kumar, [protected]
Mr. Charnsingh Dhayal, [protected]/[protected]