[Resolved]  JustDial.com — service not getting activated

Address:Hyderabad, Andhra Pradesh, 500061

Hi,
Our money got debited for 1st position service for 1 year,
But our position has dropped from 6 to 9.
We had tried reaching customer care to report the issue. They had promised that it will be updated in 24 hr, however, even after 100 hr, there is no change and we are still receiving mail that we need to purchase premium plans to get a lead.

Even justdial representative ramakanth reddy, not lifting our call. Such an irresponsible fraud he is.

In case you dont resolve the issue immediately, kindly refund our money.

Invoice no ts0219sn60011462
Billing parent id pxx40. Xx40.[protected]. L9f2

Thanks and regards.
Madan
+91 [protected]
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Mar 28, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
JustDial.com Customer Care's response
Hello Mr. Madan,

We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Complaint comments 

Comments

Dear sir/ mam
Stop my 9vastu justdial service and stop ecs from immediate effect. As i am not interested in your services.
Thanks
9vastu pune

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