JustDial.com — Services Forced upon Us

Address:

Bilaspur Chhattisgarh

A company named Just Dial has been harassing us in terms of bounce payments due to which my transactions at the bank has hampered a lot.
We are running a private school named Daksh Shila Vidya Niketan, situated in Bilaspur Chhattisgarh (erstwhile near Uslapur overbridge) and at that time the executives from Just Dial approached us regarding their services during the period of Jan 2020. We looking towards some bright future of the school and in order to get better response and admissions opted as Yes for the services. But soon after the Covid Attacked us and the schools were closed completely on March 13 2020 and then it was a series of lockdown throughout the country.
In the beginning since the month of July 2020 whenever we had received calls from the Just Dial we requested them to stop the services since the schools are closed there is no chance of any new admissions. We are running a school and not a grocery shop that we have opened the shops soon after the covid situation. We have to follow the government rules and which is that you have to run the classes online and not offline. Meanwhile during the covid situation, we had to vacant the premises where our school was running at the previous years, due to non payment of rent and also due to the dilemma regarding the opening of schools. But these issues were never thought off by this Just Dial Company as they has continued to affect us by their ECS Bounces. We regularly reminded them regarding the same and finally one month before there had been a call regarding the renewal of the services and we have requested for the resolving the issue.
But no resolutions has been done so far and still my account is charged for the ECS Bounces