I was looking for broadband service providers in my area so i called justdial company on 02/10/2020 to obtain details, soon after that i started receiving calls from broadband providers to inquire about it and all of them stated they do not provide service in my area, i also received call from +91 [protected], that person named Surender Aggarawal claimed to be from MTNL company and informed that they do provide service in my area, therefore i asked him to visit my house location, which he did the same and took Rs. 3000 from me for broadband installation and service, in cash as he said they do not have option to take Paytm or online payment, he also showed him fake details and provided with the fake receipt and the request reference number, also advised that the broadband installation will be done the same day once he will raise request.
I waited for the whole day and called him he eluded, i tried to validate the request number by calling MTNL several times however couldn't get through to anyone there.
I also called Justdial company to raise complaint against the data forgery as they have leaked my personal details to a fraudster, however they didn't take any accountability.
Also i've gone through internet to search for this kind of fraud and i found that Justdail is not keeping customer's data private as this kind of fraud is been happening to other customers as well.
I would like to raise complaint against Justdial for not keeping the customer's data secure and they share details without taking permission from customer moreover they do not validate it the data is being shared with the registered companies or not.
Also i would like the fraudster to be tracked down so future fraud could be prevented.
Below is the details of the number from which i received call and the affrimed name.
Name : Surender Aggrwal
Phone number : +91 [protected] Was this information helpful? |
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