JustDial.com — Spare parts cost collected very high | |||
On 1st aug 2020, my godrej double door fridge suddenly stopped working. I spoke to "chennai 24 hours" contact [protected], chennai - 600061. One mr. Narendran visited and checked told me that overload sensor and relay has gone faulty and replaced it with new one, and collected the spare cost 2900/- + service charges 400/- total 3300/- to my surprise when i checked the actual cost of this product, the high quality itself is 750/- to 1000/- only. But they collected around 2000rs excess from me, and when i spoke to him he said he will give 2 yrs warranty for the product, if the mrp itself is 750 to 1000rs, he cheated me with 2900rs and not ready to give me the refund. This has to be taken up by jd and revert back the feedback. Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 04, 2020 JustDial.com Customer Care's response Hello Mr. Pradeep, We regret the inconvenience it has caused you. We have forwarded you issue to our concern specialist team and you would be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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