JustDial.com — sree thirumalai caterers(chennai) - not keeping up with promise while signed the contact

Address:

19 bar 11, Velu Street, West Mamabalam,Chennai 600033, Chennai, Tamil Nadu, 600015

Hi,

We are really unhappy with the way just dial is working with us. As per their executive suggestion we positioned in most of the key areas, but until today we have received only disappointment and irresponsible behavior, we havn't received even one healthy lead from the day we register in order to convert into business.All emails we receive are waste of time, because they do not have contact number. When we try sending text message or email there is no response. We have paid almost 15, 000 RS until today (actual package 60, 000 - paying on monthly basis) for positioning first in few areas and almost second and third in other areas. As far as the information provided while signing contracts says, " ALL THE CALLS" will be redirected to us first. But we hardly receive a call for business. Now they add all these promo/other business calls and say, we have given you so many counts. Which is absolutely stupid thing to do so. The most irresponsible things is, Some customer checked for catering service in Rajastan, which has been redirected to us located in Chennai (Tamil Nadu). They requested to meet in person and when we reached office, concern person already left for the day and we haven't got proper support from the person who signed the contact nor customer care. Another worst thing is they expect to pay more money for better service, where were not even bother to address the concern/query we raised by us earlier. We need our money back.