JustDial.com — stop cheque and ecs payments

Hi all,

I am dipen nawani and i am adding this complain on behalf of my cook.

He registered his business (Samir kumar cook) on just dial in mid september 2019. He gave the cheque of 7060/- and canceled cheque too for ecs payments. But then he decided not to go ahead with justdial and asked the customer care to cancel his subscription. The subscription was not started then and so customer care should have stopped his subscription but they are not doing and every time he adds money in his bank account, money gets transferred through ecs to them. They also have started ecs payment which he was never told and they are deducting money every month.

He went to his bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive got his signature on the ecs form telling me that it will be an emi for 3 months and the amount will deduct from 7060/- that he is paying just dial and if he wants then he can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. He has already become a victim of this. It should not happen with others.

Looking forward to your support.

His mobile no registered on justdial: [protected] (Samir kumar)

Thanks.