JustDial.com — stopped ecs " justdial "

Address:30/11/2 S. M. Ali Road, Barrackpore, 700120

Hi all,
I am manash dey and i registered my business on just dial in mid may 2017. As per the executive that visited me (Named anirban), i can avail the facility (Get leads) for 12 month on a payment of 34000/- something, i took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account in may 2018 end. I started getting leads.

Later now i am shocked still now ecs running and payment continues today, in my bank account. I called just dial customer care and they said it is ecs payment auto renewal, how ot possible i cannot given any permission to just dial, and that i will be suffer this amount every month. I would like to stop this ecs service, and give returned my extra money immediately,

I went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. I have already become a victim of this. It should not happen with others.

Looking forward to your support.

Thanks
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2019
JustDial.com Customer Care's response
Hello Sir/Ma'am,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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