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JustDial.com — They have collected payment rs. 18k for lifetime package for website, but last 6 month my website was not working and no one respo

Dear Sir/Madam,

I have taken lifetime package for website, last 2 year was very good and I have renewed my website from JD. Last 4 month am following for to pay my renewal charges and my website was not working.

Am keep on calling your customers care and chennai branch office your executive no one willing to help me.

Then why are charged me 18k and why you reaching customers.

You can see the trail mail how many times I have sending for pay link to send me.

Please reverts back

Regards
S Gopala Krishnan
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JustDial.com customer support has been notified about the posted complaint.
Dec 15, 2021
Updated by KITCHEN & HOME SOLUTIONS
Please rectify the problem
Verified Support
Dec 16, 2021
JustDial.com Customer Care's response
"Hello Sir,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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