JustDial.com — Trying too much time to meet ECS and raise my dues in bank account upto 5600

Address:17 salman complex, mannarpuram, trichy- 20

Without any communication just dial made lot of attempts to pay my ECS. this made me to pay Rs 5600 as due amount to my bank. without any communication they made the ECS attempts again and again. Why just dial did not call me regarding the ECS after 2 failure attempts?
On[protected] I went to my bank to ask them why they are holding the money? and after that only I have realized that because of just dial I have lost my money. Without knowing the financial status of the client why they did not inform me about ECS. Is that collecting money from the client is the only job that justdial is doing? highly disappointed with just dial and lead me to pay the bills. they are asking 4300Rs to continue the notice period with just dial that is the only way to end the service with just dial. Which I did not need any of the services from just dial and i'm not ready to pay a single rupee to just dial.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2020
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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