[Resolved]  JustDial.com — Unauthorised credit card charged + fraud + scam

Address:	Indore, Madhya Pradesh, 452010
Website:	justdial.com

Hi,

We made a deal with JustDial to get our services activated about a week ago and made the complete payment upfront.

Since past 1 week, they have stopped taking our calls and even if by mistake they take our calls they say it would be done by today or tomorrow.

Naresh Patekar was the the executive who made the deal with us in Indore, who has been constantly lying and cutting down our calls, Anmol Bajaj ( Who committed us time again and again in emails), Raghav Tare ( heads Naresh, has made commitments that it would be activated by 6 PM on 16th), Bikash Mishra and Suchita Anand.

The task was pretty simple, they had to activate our account on behalf of our indore address in Bhopal and Ujjain and they made 1000 excuses that the legal team wasn't approving. But we already had the deal before making the payment that let us know if its possible to activate that in those two locations and had submitted all the possible legal documents.

We have tried contacting the Customer Care at Just Dial, but the same lousy response from the team, they are also constantly trolling us by telling someone will get in touch, someone will call you in 1 hour, 12 hours, 24 hours, but nothing of that sort is happening.

We are moving towards legal actions against them, and would like to inform other people before making the deal with just dial that please take things written in mail before you make any payments, they can keep you trolling.

Another major blunder that these people do is, if you want to make a payment via credit card, they will take all the confidential information from you, which can easily be used to make transaction, so be sure that at least you have OTPs coming in, else you will face fraud payments on your CC as well.