JustDial.com — unauthorised deduction | |
Hello. This is to inform that on 14th march 2020 ms priya and one of her justdial manager had visited us (Travelogue-boutique) insisting us to allow them to serve us. We were reluctant as our previous experiences with marketing companies (Exporter india) was not good. They insisted us and we accepted their request of going for a one month trial. To which they requested us to give them time for a month and half. We said to they that we shall make payment by cash only and paid them 2300/- (Approx) which they accepted. There after they asked for a picture of a blank cancelled cheque. We sent them the cheque two days later. The month of march passed away and lockdown came into existence. We received an sms from our bank for a transaction of 2300/- (Approx) we immediately called up ms priya and she said that she is not aware of what was happening and that she can attend to our grievance only after the lockdown is lifted and for the time being she asked my to withdraw the balances from my account to be on the safe side. On the 13th of april i received the sms stating that my account has been debited. We were annoyed and tried contacting both ms priya and her manager but to no avail as non of them were receiving our call. We straightaway contacted our bank and they after checking with themselves stated us to go for a general diary as this is clear case of fraud. We requested them to kindly block our account so that further amount is not debited. Now we want to question justdial, we are not writing this for a refund, that you keep, we want justice as we were very much reluctant to join with any marketing platform but only on their request and good gesture we kept aside our issues with our previous marketer. This is pure case of fraud from justdial and we dont want to put this to social media and get sympathy we only want justice. And we look forward to that. Thanks Was this information helpful? | |
JustDial.com customer support has been notified about the posted complaint. Verified Support Apr 22, 2020 JustDial.com Customer Care's response Hi Arsalan, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |
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