JustDial.com — Unauthorized payment debits

Website:www.justdial.com

Initially i had payed for the justdial services in march for the amount of 2395 & 4720 which is first emi and downpayment for a yearly plan on a discounted rate given by the advisor.
But i havent received any information or update about anything yet its been 30 days now and i feel my money is being wasted or stolen and just dial has no kind of customer service, no body to reply or answer the questions. Just took my money and vanished.
My id is still not activated and money is just being deducted
extremely disappointed.
Need refund as soon as possible for the sum of 9438/-
i no longer need any of the service since nobody from just dial is even bothered to look after the customer.
Money is just being taken from my account and no service is being provided no agent is responding or informing things
extremely frustrating and disappointed
need a refund for the amounts deducted from my account
21 apr[protected]/-
31 mar[protected]/-
28 mar[protected]/-

names of the advisor from just dial.
Shivam = +[protected]
naveen = +[protected] manager )
suraj pandey = +91 87675 25277
was in contact with these 3 and didnt get any response.
+1 photos
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2023
JustDial.com Customer Care's response
Hello Harsh,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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