JustDial.com — virtual number instead of own number. | |
Users all may know, justdial is one of the very most cheating service provider in advertisement sector. They present ecs without proper manner, purposely demanding for payment. And also their employees cheat customers to change plan and grab otp from us to complete their sales target. If we complaint regarding about this, the executive will promise you to resolve. But it will not clear untill you use abusive words while talk to executive. At most times some of the users decide to come off from justdial service. But they could not come-off, due to heavy competitive market. By utilizing this, justdial makes sudden changes in contract without prior notice to customers. That, virtual number is very dangerous to who holds this facility in justdial. This facility will works fine until your contract expires, after that number will blocked by justdial and demanding to avail paid service for the virtual number. It leads to loss of business and may very dangerous to loss of your old customers too. Now justdial is trying to make mandatory the virtual number to selected business keywords in the sector. This is really not acceptable to the business owners and it will make market very tuff to the vendors. Note: Virtual number will unblock automatically even even block several times from user side. Was this information helpful? | |
JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 19, 2019 JustDial.com Customer Care's response Hello Sir/Ma'am, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |
2 Comments | |
Comments
Customer care executive spoke to us regarding the issue on 19/12/19 12:58PM. We request them to resolve the issue. He took feedback regarding the complaint. Also we request them to not place the special virtual number instead of my company contact number. Lets see how this complaint works.
Reply
I have exactly the same complaint! After taking my money for paid listing, they have given me a virtual number and completely removed my original number from my page! I want my virtual number changed to my own number. How do I do that??
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