JustDial.com — Want refund of my invoice | |
Dear sir/madam I am anuj from delhi, i paid for your supreme package of Rs15300/-+ GST18%=18054/- with invoice no.-DL0821SN10275003 on date[protected]. For my firm “Shree Jee Enterprises” I am facing many issue with my leads and my catalogue. M not getting relevant leads and there is no option to mark as irrelevant and the details of leads showing wrong like location and their requirements. There is no proper specification that what is the requirement of customer. It has been totally one week that my catalogue is not get done. I am calling your agent Mr. Gaurav yadav to design my catalogue but he said he didn’t get time nd i called him many times regarding my leads and catalogue but there is no response from him before i paid he used to call me everyday in routine to purchase the package. I told him that i want to opt for monthly package as starting to know about how is the service of just dial. But he said the monthly package is too expensive nd there is 5000/- charge for designing the catalogue. But now there is no response. Worst service i have ever seen that their is no hearing of customer. I am not gonna use your service more. So please m requesting you to cancel my invoice and initiate my refund as soon as possible. I am totally sucked with your service. Thank you Was this information helpful? | |
JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 11, 2021 JustDial.com Customer Care's response "Hello Anuj, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial." | |
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