JustDial.com — Wrong Commitment by Sales person

Address:

E-218-B, Sector-63, Noida-201301

Dear Team,

Aakash Arora from Delhi office came to our office to deal with us.

As per the deal we were supposed to pay Rs. 25000 for the package and we opted for Rs. 4671 per month through ECS. This amount was supposed to be deduct as per leads consumption which we have received 5-6 per month in actual. Please find attached herewith the proposal given by you at the time of deal.
You have deducted Rs. 4671 through ECS from February to October 2021. We have paid for 9 months x 4671= 42, 039 instead of 25000. Please return the extra amount immediately which you have charged by mistake or intentionally.
We complained many times but nobody is there to respond, we are very disappointed with your client services.
We would like to discontinue the all services from justdial due to poor customer service, wrong commitments, not responding our calls.

Looking forward to your prompt and positive response.

Thanks,
Ikram Saifi
FITNESS INDIA HEALTHCARE
E-218-B, Sector-63, Noida-201301
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